The Aim Platform is the leading voice provisioning and routing platform to convert legacy carriers into IP enabled, real-time, self service carrier 2.0s without any forklifting or capital budgets.
Our voice and messaging solutions empower you to differentiate your business, from your customers’ first point of contact, through key moments of their customer journey.
Qtivity is an in-queue entertainment platform, designed to customize and elevate the in-queue experience, driving higher levels of customer satisfaction and forever changing the paradigm of the on-hold experience.
Streamline communication with your customers by offering them the ability to engage your company through the conduit they prefer. Access the power of SMS Marketing to transform your customer connection.
Today’s IVR responds to calls more quickly, handles fluctuating call volumes and directs client inquiries more intelligently. Adaptable to your needs, including language preferences and the ability to self-configure features.
We understand that optimizing Customer Experience must be a part of every solution that wants to be part of the customer journey.
Innovate more quickly by incorporating cloud-based solutions that mitigate the need for special capital expenditures.
Access our more than twenty years of voice and messaging experience, working with leading carriers and enterprise customers.
We combine dedicated 24/7 support through our Customer Experience Group, with a reputation for innovative problem solving.
Download our latest insight report authored by J Arnold & Associates, an independent technology analyst consultancy. We dive into how you can turn your on-hold time from a customer experience detractor to a CX enhancer.
